Terms and Conditions

Effective Date: 01/01/2025

These Terms of Service ("Terms") govern your use of Requify's software-as-a-service platform and related services ("Service"). By accessing or using our Service, you agree to be bound by these Terms.

  1. Service Description

    Requify provides a cloud-based software platform designed for business teams to manage projects, collaborate, and streamline workflows. Our Service includes web applications, APIs, integrations, and related documentation. Features and functionality may be updated or modified at our discretion with appropriate notice.

  2. Account Registration and Security

    You must create an account to use our Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate, current information and promptly update any changes. You agree to notify us immediately of any unauthorized use of your account.

  3. Acceptable Use Policy

    You may use our Service only for lawful business purposes. You agree not to:

    • Violate any laws, regulations, or third-party rights
    • Upload malicious code, viruses, or engage in harmful activities
    • Attempt to gain unauthorized access to our systems or other users' accounts
    • Use the Service to spam, harass, or send unsolicited communications
    • Reverse engineer, decompile, or attempt to extract source code
  4. Subscription and Payment Terms

    Our Service is provided on a subscription basis. Fees are charged in advance and are non-refundable except as required by law. We may change pricing with 30 days' notice. Failure to pay may result in service suspension or termination. Auto-renewal applies unless you cancel before the renewal date.

  5. Data Ownership and Usage Rights

    You retain ownership of all data, content, and materials you upload to our Service ("Customer Data"). You grant us a limited license to use Customer Data solely to provide the Service. We may use aggregated, anonymized data for analytics and service improvement. You are responsible for the accuracy and legality of your Customer Data.

  6. AI Features and Third-Party Services

    Our Service includes optional AI-powered features that are disabled by default and require explicit opt-in by your organization administrator. When you enable AI features:

    • You must provide and manage your own API keys for supported third-party AI providers (Anthropic, OpenAI, Mistral, Google, Together.ai)
    • Your data will be transmitted to and processed by your chosen AI provider
    • You are responsible for compliance with the terms of service and privacy policies of your chosen AI provider
    • Requify does not host, store, or control any AI models or processing - we act solely as a conduit to your selected provider
    • You can disable AI features at any time through your account settings

    You acknowledge that AI-generated content may contain errors and should be reviewed before use. Requify is not responsible for the accuracy, completeness, or reliability of AI-generated outputs or any decisions made based on such content.

  7. Service Availability and Support

    We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We provide support through our designated channels during business hours. Premium support may be available with certain subscription plans. Planned maintenance will be communicated in advance when possible.

  8. Intellectual Property Rights

    Requify retains all rights, title, and interest in the Service, including our software, trademarks, and proprietary technology. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. You may not copy, modify, or distribute our intellectual property.

  9. Privacy and Data Protection

    We collect and process your information in accordance with our Privacy Policy . We implement appropriate security measures and comply with applicable data protection laws, including GDPR and CCPA. You are responsible for obtaining necessary consents for any personal data you process through our Service.

  10. Termination and Data Export

    Either party may terminate these Terms with appropriate notice. We may suspend or terminate your account for violations of these Terms. Upon termination, you may export your Customer Data for 30 days, after which it may be deleted. Some provisions survive termination, including payment obligations and intellectual property rights.

  11. Disclaimers and Warranties

    THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

  12. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA LOSS.

  13. Indemnification

    You agree to indemnify and hold us harmless from claims, damages, and expenses arising from your use of the Service, violation of these Terms, or infringement of third-party rights. We will provide reasonable notice and cooperation in defending such claims.

  14. Governing Law and Disputes

    These Terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction. Both parties waive the right to jury trial and class action participation.

  15. Changes to Terms

    We may update these Terms from time to time. Material changes will be communicated via email or through our Service at least 30 days before taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms. You may terminate your account if you disagree with the changes.

  16. Contact Information

    For questions about these Terms, please contact us at: legal@requify.app or through our support channels within the Service.